Practice policies
We realize things do come up and will take this into account individually, but wasted appointment slots hurt other patients as well as the practice. Please understand the need for this policy.

Referrals


COVID-19
EMPLOYEE POLICY
- Any employee or provider who becomes ill with COVID-19 symptoms will complete an approved test.
- All employees and providers have received a vaccination.
- If any provider or employee at Mobile Care LLC has a positive COVID-19 diagnosis, they will follow current CDC guidelines and not see patients for an estimated 7-10 days.
WORK AT YOUR HOME OR OFFICE
- Mobile Care LLC provides services at your home or office. We kindly request that you notify us if any person in your home or office is acutely ill in the last week, prior to your visit.
- Mobile Care LLC will perform a COVID-19 screen on all patients before rendering services and reserves the right to refuse service if a patient and another person in your home or office appear acutely ill and contagious. We will make every effort to move to a more suitable location before the cancellation of an appointment.
- All of our equipment is cleaned between each use using cleaning products that are effective in killing the COVID-19 virus.
GENERAL HYGIENE RULES:
- Wash your hands after using the toilet, before eating, and if you cough/sneeze into your hands (follow the 20-second hand-washing rule). You can also use the sanitizers you’ll find around the office.
- Cough/sneeze into your sleeve, preferably into your elbow. If you use a tissue, discard it properly and clean/sanitize your hands immediately.
- Open the windows regularly to ensure open ventilation.
- Avoid touching your face, particularly your eyes, nose, and mouth with your hands to prevent getting infected.